We are seeking an exceptional and seasoned individual to join our award-winning White + Wong’s restaurant located in our Newmarket Rooftop.

We are looking for a motivated and experienced candidate with exceptional customer service skills for full-time Duty Manager role.

A successful applicant will have exceptional customer service skills, along with positive attitude and strong service knowledge.

Are you someone that fits this brief?

***Must have full NZ working rights***

You have worked for a similar premium high-volume restaurant at supervisory level for at least 3 years

You have a current Manager’s Certificate or LCQ

You have passion for providing exceptional guest service

You are an excellent problem solver

You have exceptional leadership and communication skills

You are passionate about serving simply the best food and wine

You love to work within a great team environment and enjoy fast paced service

You get a buzz from working hard and getting great results

You are confidently able to multitask and have strong guest relations skills

You understand how a restaurant works, are familiar with online reservations systems

You would like to build on a successful career in the hospitality industry

Willingness to work during peak hours, including evenings, weekends and public holidays

You are ready for some amazing opportunities working for a progressive hospitality company

Working with us means you will receive:

Highly competitive remuneration 

Amazing career development in a growing group, working with a great team

Staff discounts at all our venues across Queenstown, Auckland, and Australia

Opportunities to transfer within the group across Australia and New Zealand 

  The core of the role:

Achieve top line sales

Ensure good roster management

Assist in recruitment

Focus on staff development and training

Ensure the establishment is clean and tidy at all times

Deal with guest enquiries, including emailing and taking phone calls

Ensure maintenance of equipment, facility, and grounds

Ensure Health and Safety is met at all levels

Manage and conform with regulatory licensing requirements

Good Group Hospitality is an established and expanding hospitality business with a restaurant portfolio including White + Wong’s, Botswana Butchery and Harbourside Ocean Bar Grill located in Auckland, Queenstown, and now Australia.  

We pride ourselves on providing premium fun dining experiences to the thousands of guests that visit each year. We also do our best to ensure that our staff stand out from the rest, are enthusiastic and have the ability and passion to consistently exceed our customer expectations.

If you think you are ready for your next challenge, don’t hesitate and apply today!!

This is a full time role with rates that reflect your level of experience.